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Analyze Customer Product Reviews Using ChatGPT OpenAi API: A Step-by-Step Guide To Extracting Business Insights From Sentiment Analysis Part 1
· What you need to know to use ChatGPT
· How does ChatGPT work?
· How using ChatGPT to analyze customer feedback data can help your company
· ChatGPT excels at language generation tasks using artificial intelligence
· AI-powered Analytics in Action: Extract Insights From Customer Product Reviews using sentiment analysis with the openAI ChatGPT API
· Why sentiment analysis?
· Why use openai API instead of the ChatGPT chatbot interface?
· Step-by-Step Machine Learning Sentiment Analysis
· Conclusion
It seems everyone has gone crazy for AI chatbots recently, especially OpenAI’s ChatGPT. Although there are many interesting ways to use ChatGPT to brainstorm and explore ideas, how can you start using it today to generate real business value? One way is to use ChatGPT to analyze product reviews (either for your own product or competitors) to understand: customer sentiment about the product, perceived pros and cons and how the product could be improved to better suit customer needs. This used to be a tedious, machine learning natural language processing (NLP) task that required the collection of vast amounts of training data and careful pre-processing of the text. ChatGPT has changed everything, allowing you to generate insightful, actionable recommendations based on your product’s reviews without the need to hire a data scientist. Sound interesting? In this series of articles, I’ll provide a walkthrough of how you can achieve the same results using your own data with nothing more than a free OpenAI account and a free Google Colab account. The ChatGPT API allows you to summarize customer reviews using generative pre-trained transformer (GPT) technology, allowing you to extract insights from customer reviews quickly and accurately. Let’s look at how it’s done!
What you need to know to use ChatGPT
ChatGPT and now GPT-4 are a type of artificial intelligence neural network called a large language model (LLM) that excel at…
